Frequently Asked Questions
- What is a crochet wig?
A crochet wig is developed through the process of interlocking loops of hair strands through a mesh wig cap using a latched hook. Using this process, we make breathable, lightweight wigs that celebrate curly texture and are comfortable to wear.
- How do I wash the wig?
Soak your wig in conditioner for 30 minutes. Rinse. Let air dry. Lightly detangle with your fingers.
- How do I style my wig?
All new wigs come pre-twisted in sections. These sections should still be defined. Use them as a guide when re-sectioning the hair. Gently detangle with fingers and separate them into sections. Using a metal curling wand, wrap the hair around the rod and continue to detangle as necessary. This method will help decrease the tension on the cap. Once you are about 3 inches to the end, focus on detangling the ends until all kinks are out. Finish wrapping the hair around the wand. Using a flat iron on low to mid heat (do not increase 300 degrees) press the hair for 5 sec to re-define the curls. Repeat on the entire wig, section by section.
- Can I straighten the hair?
Synthetic hair can become straightened under proper heat. But its not suggested with our wigs.
- How long can a wig be expected to last with optimal care?
6 months to 1 year or longer, depending on care. (I have one that I’ve been wearing for 2 years)
- What texture do your wigs come in?
We have a kinky curly texture as well as wavy that you can choose.
- Do you use Synthetic or real human hair?
We use modacrylic synthetic hair that has a natural and real look and feel.
- Are the wigs pre-washed?
Yes, all units are soaked in a ph balancing solution.
- Can I get a custom wig?
Absolutely! The process is simple. For custom wigs, give us a description of what you would like made along with your email address, and we will send you an invoice. Once your payment is processed, we will begin on your wig. We do not offer returns on custom wigs at this time.
- Where can I get step-by-step directions for installing my wig?
Visit our YouTube channel Elon Blu for instructional videos and more.
- Can I wear these wigs if my natural hair is bleached or dyed?
For the best results, your natural hair should be black. Black is the color of the wig cap used. The wig cap and your natural hair should blend for less detection.
- Can I wear these wigs if my head is bald?
Our short wigs work perfectly on bald heads. We do not recommend a bald head for longer wigs.
- What is the return policy?
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange for any faulty wigs. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in it’s original packing. Outside of that we do not offer refunds. All custom wigs are non-refundable.
- How long does standard delivery take?
Standard delivery is 5-7 business days.
- Do you provide tracking?
Yes we do. Every delivery comes with a tracking number.
- Do you ship overseas?
Yes we do. You are responsible for any custom fees etc. We are not responsible for the package once it has left the states.